Singapore, 20 September, 2023 – Gtriip, a leading provider of digital guest experience solutions is thrilled to announce its partnership with Pan Pacific Hotels Group in Singapore, to introduce a cutting-edge online check-in experience across Singapore properties. This collaboration is set to usher in a new era of seamless and sustainable hospitality, integrating the Singapore Tourism Board's E-Visitor Authentication (EVA) interface.
At the heart of this exciting venture is the launch of Gtriip's truly digital and seamless check-in solution, Trevo. This innovative technology is currently available at selected PARKROYAL, PAROYAL COLLECTION and Pan Pacific properties in Singapore, setting the standard for convenient digital check-in.
Mr. Chan Yew Kee, Vice President of Information Technology at Pan Pacific Hotels Group, commented on this partnership: “This collaboration with Gtriip dovetails nicely into our ambition to redefine hospitality. Our constant guest-centric approach includes digitisation and sustainability. Our guests can now enjoy a seamless and personalized experience from the moment they book with us. We are immensely grateful for the continued support of our valued guests and partners."
One of the highlights of this partnership is the group's commitment to sustainability. The Pan Pacific Hotels Group in Singapore envisions Trevo as a technological innovation and a step towards a greener future. By significantly reducing paper usage and the need for physical guest registration cards and paper invoices, Trevo aligns perfectly with the group's sustainability initiatives, contributing to the reduction of its carbon footprint.
Pan Pacific will also be adding this initiative to its latest property in the portfolio this year in Singapore, Pan Pacific Orchard. This exquisite property is poised to redefine luxury and comfort in the heart of Singapore's bustling Orchard district. Boasting modern architecture, indulgent amenities, and a strong commitment to sustainability.
The partnership with Gtriip and the opening of Pan Pacific Orchard mark significant milestones in the Pan Pacific Hotel Group’s journey towards excellence in hospitality and sustainability.
“Each year, a typical hotel with 400 rooms uses about 200,000 sheets of guest registration cards and paper invoices contributing 12,000 kg of carbon footprint. With this collaboration, we could elevate the guest experience in an environmentally friendly manner.”, said Maxim Tint, CEO of Gtriip.
Pan Pacific Hotels remains committed to delivering exceptional experiences and is continuously seeking ways to enhance guest satisfaction. The partnership with Gtriip and the introduction of the digital check-in solution represent a significant step forward in achieving this goal.
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About Pan Pacific Hotels Group:
Pan Pacific Hotels Group is a global hospitality company that owns and/or manages more than 50 hotels, resorts, and serviced suites across three brands – “Pan Pacific”, PARKROYAL COLLECTION, and PARKROYAL – encompassing 30 cities across Asia Pacific, North America, and Europe. Headquartered in Singapore, it is a member of Singapore-listed UOL Group Limited.
Gtriip is a technology company specializing in digital guest experience solutions for the hospitality industry. Its proprietary platform, Trevo, allows hotels to streamline the check-in process, providing guests with a seamless and secure experience. By leveraging advanced technology, Gtriip aims to transform the way guests check in and out of hotels, creating a more convenient and personalized stay.
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